DVD shows empty in camcorder with E:13:00 error

A Digitec DVD that was received for us to recover the video. The phot of the DVD shows it's recording surface where the data is stored - in this case a blue dye is used. The DVD is against a blank background.
A Camcorder DVD by Digitec which failed to playback video


Video Recovery - Empty Camcorder DVD. - MSinclair, Dalkeith, Scotland

DVD shows empty in camcorder with E:13:00 error

A mini DVD was failing to display the icons of the recorded video, and appeared to be empty. The client stated that the Camcorder showed error message "disc may be dirty or has scratches on it". They had the Disc cleaned to no avail as it would not play in the camera. After receiing the recovered video the client said .. We very much appreciate your prompt assistance. Should the need arise again - though I hope not!! - you will be our first port of call. Many thanks again.


DVD shows empty in camcorder with E:13:00 error

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A mini DVD was failing to display the icons of the recorded video, and appeared to be empty. The client stated that the Camcorder showed error message "disc may be dirty or has scratches on it". They had the Disc cleaned to no avail as it would not play in the camera. After receiing the recovered video the client said .. We very much appreciate your prompt assistance. Should the need arise again - though I hope not!! - you will be our first port of call. Many thanks again..